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9 Mar 2020

Press release
Widex today introduced WIDEX MOMENT™, the first generation of hearing aids that sound completely natural. This is achieved through Widex’s patented ZeroDelay Technology™.

WIDEX MOMENT™ breaks new ground by addressing one of the great unsolved challenges in the industry – no matter how good the sound, it still sounds like a hearing aid.

First time hearing aid users often describe the sound as ‘tinny’ and ‘artificial’. This happens when sound processed in the hearing aid reaches the eardrum a split second later than the natural sound that travels directly through or around the hearing aid’s ear-tip.

Widex is first in the industry to eliminate that ‘out of synch’ sound for patients with mild and moderate hearing loss, advancing further the trademark Widex natural sound – which already has the lowest delay time compared to competitors.

The WIDEX MOMENTTM chip platform achieves this with two distinct signal pathways, both built on the natural sound of Widex signal processing, but significantly different in processing speed and sound design.

The ‘classic’ Widex signal pathway is paired with a second ultra-fast signal pathway that adds extra gearing to the platform. This Widex ZeroDelayTM Accelerator reduces the processing delay between microphone and receiver to below 0.5 milliseconds enabling the two sound signals to meet at virtually the same time in the eardrum.

This ZeroDelay TechnologyTM eliminates the artificial sound quality and instead creates a more natural sound experience. This new sound experience is called Widex PureSoundTM.

“PureSound is a revolutionary innovation in hearing aid sound,” says Lise Henningsen, Head Audiologist at Widex.

“PureSound delivers a sound so natural that it will remind users of how they used to hear and make hearing with a hearing aid far more enjoyable. This is a huge leap for the industry, and we’re confident that fitting people with WIDEX MOMENTTM will result in more satisfied customers,” she adds.

Because WIDEX MOMENTTM has two signal pathways, it keeps all the classic Widex universal program features such as Fluid Sound Analyzer and Controller, corresponding noise reduction, wind noise reduction, variable speed compression, fine tuning compression and gain calculations, and Feedback Dynamic Cancellation Optimizer.

“The combination of fast and ultra-fast processing means the WIDEX MOMENTTM hearing aid family addresses all hearing losses from mild to severe,” adds Lise Henningsen.

The smallest lithium-ion rechargeable RIC – powered by Artificial Intelligence
WIDEX MOMENTTM is available in six different styles, including the smallest rechargeable lithium-ion receiver-in-canal device on the market.

“Users are calling for rechargeability and streaming options, but they also want discreet devices that offer up the best and latest technology. With the mRIC we’re delivering on all these vital parameters, and we’re enabling users to personalise their sound in the moment with advanced SoundSense Learn technology,” says Wibke Madsen, VP Brand Director Widex.

SoundSense Learn is the AI algorithm that guides users to personalise their hearing and create hearing programs with their smartphones precisely, something no humans can replicate to the same degree of accuracy.
The SoundSense Learn smartphone app was introduced in the WIDEX EVOKETM hearing aids in 2018 and uses AI powered by machine learning to guide the users in optimizing the settings to their exact needs. The app gathers a variety of anonymous data such as how often they turn the volume up or down, which sound presets they use and how many custom settings they create – including those made with SoundSense Learn.

Any settings users create via the app can be shared directly and securely with their hearing care professional back in the clinic through the Real-Life Insights feature Sharing these data helps the professional tailor their consultation more and improve their service.


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About Widex
At Widex we believe in a world where there are no barriers to communication; a world where people interact freely, effortlessly and confidently. With sixty years’ experience developing state-of-the-art technology, we provide hearing solutions that are easy to use, seamlessly integrated in daily life and enable people to hear naturally. As one of the world’s leading hearing aid producers, our products are sold in more than one hundred countries, and we employ 4,000 people worldwide.